Artificial Intelligence (AI) is no longer a futuristic concept—it’s already here, and its capabilities are evolving at breakneck speed. Businesses are at the centre of this transformation, and those that embrace AI will undoubtedly witness profound shifts in how they operate. The role of AI agents is now emerging as the key to unlocking real, measurable returns on investment (ROI) from AI initiatives. As organisations seek to streamline operations and improve efficiencies, the introduction of AI agents will revolutionise the way we conduct business.
By 2030, between 400 million and 800 million jobs globally could be displaced by automation and AI, including AI agents. This represents a significant shift in the global workforce, with millions of people potentially needing to switch occupational categories and learn new skills (McKinsey & Company)(McKinsey & Company).
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